Terminix Pest Control in Charlotte Review

Text: Terminix in Charlotte | Background Image: Lake some in Chalotte with high building on back

Here in the South we pride ourselves on our southern hospitality, however, we do not extend this same courtesy to uninvited pests that take up residence in our homes. That’s why you can call Terminix in Charlotte to give unwanted pests the boot before they decide to stay.

Terminix Service Inc. in Charlotte will not only kick out your pests, but they also offer so many more services beyond just pest control. We’ll take a look at these services and provide you with an overview of pricing, quotes, customer reviews, and more.

Terminix Charlotte at a Glance

Pests They Treat


Main Features

Pests They Treat

Pest Treated (in alphabetical order)Terminix Charlotte
Bed bugs
Carpenter ants
Centipedes and millipedes
Pantry pests✔ 
Rodents (mice, rats, etc.)✔ 
Stinging pests (bees, wasps, etc.)
Stink bugs✔ 


ServiceTerminix Charlotte
Basic Pest Services$105 quarterly
Termite TreatmentInspection required
Bed Bug TreatmentInspection required
Single Treatment$250

Main Features

FeatureTerminix Charlotte
Service Plans Offered
One-time service?✔ 
Monthly service?Only offered for commercial services
Quarterly service?✔ 
Offers eco-friendly options?Only offered for commercial services
Does it serve commercial properties?
Customer Service
Gives instant quotes online?
Has an online portal for scheduling, billing, etc.?
24/7 customer support?
Better Business Bureau ratingA+

Other Terminix Charlotte Services

Terminix is more than a pest control company. Customers can take advantage of home services beyond general pest treatment.

Fire Ant Control

Have fire ants taken up residence in your home? When dealing with fire ants, it’s typically best to call in the professionals rather than try to evict them yourself. Often the average DIY method will only take out the mounds, not the underground colonies. 

Imported fire ants were accidentally introduced to the United States from South America. They can cause medical, economical, and ecological problems. The invasive insects can be found in at least 75 of North Carolina’s 100 counties including Mecklenburg, Gaston, and Cabarrus counties. 

Terminix’s expert exterminators will give any fire ants trying to set up camp on your property their marching orders and ensure they don’t return with their twice-a-year service

Terminix Smoother Mover Program

If you’re a current customer getting ready to move, take advantage of this unique service and call your local branch. Customer service representatives walk you through their three-step process to close service on your current home and set up services at your new home with the same Terminix protection you’ve already been enjoying.

  1. Refund: A Terminix representative will look at your account to see if they owe you any money. Depending on the timing of your contract and your move, you may be owed a pro-rated refund or you also can choose to roll over any credit to your new property.
  2. Refer: You can earn a referral credit of up to $135 if you share Terminix’s name and information with the new homeowners and they sign up for a new service. 
  3. Restart: Terminix offers loyal customers a moving special of $100 toward termite protection or $50 toward pest control at your new home.

Mosquito Services

Does it seem like this year you’ve had to swat at an extraordinary amount of the flying bloodsuckers? Well, there is a reason for that. According to our Terminix franchise, out of 56 local branches, Charlotte takes the top spot for metro areas with the most mosquito activity. Columbia, S.C. and Charleston, S.C. round out the top three spots.

Terminix in Charlotte offers their mosquito services from April through October starting at $80 a month. Terminix also offers a one-time service for $115, however, it does not recommend this as it does not continually protect your home.

Terminix Charlotte Highlights

Terminix Charlotte is a locally owned and operated family business headquartered in Columbia, South Carolina. They serve more than 200,000 customers throughout 56 branches across South Carolina, western North Carolina, and CSRA Georgia.

Terminix Guarantee

Terminix’s Sentricon System with Always Active technology works 24/7 to keep the little terrors away. Should your little enemy come back, Terminix’s expert exterminators will return at no extra cost until every last termite has been given its final eviction notice. Terminix’s termite protection also provides homeowners with unlimited repairs should there be any new damage.

Years in the Business

Community organizations continually recognize Terminix Service Inc. for its 75 years of service to the community.

  • Consistently ranked among the Top 10 in the U.S. – Pest Control Technology Magazine Top 100 List
  • Best Places to Work – SC Chamber of Commerce since 2014
  • Best Employer in NC – Business NC Magazine since 2015
  • Founding Member of the South Carolina Pest Control Association
  • A+ Rating – Better Business Bureau

Terminix Pricing in Charlotte

Check out Terminix’s website to fill out a form requesting a free inspection, as many of their services require an inspection. For basic pest control, it costs $105 quarterly and $250 for a one-time treatment.

How to Get a Quote and Order Services Online

Step 1. When you first log on to the Terminix website this is what you will find.

terminix home page

Step 2. Look to the right of the page and scroll down to fill out the form below to request a free inspection.

terminix request inspection form

Step 3. Click confirm and a Terminix representative will contact you to set up an appointment.

Terminix Charlotte Customer Reviews

Hear what Terminix customers in Charlotte had to say:

Always reliable and responsive: “I have been a loyal customer using many of the Terminix services for over 30 years at three different residences here in the Charlotte area. Have always been pleased with their techs and their reliability, responsiveness, and concern for doing the job right. You may find less-expensive providers, but you won’t find better in my opinion. Two years later and our tech continues to provide excellent services – termite, pest, and fire ant. He is a big reason why we trust Terminix to protect our home!” – Larry N., Google

Gives runaround when canceling:This is one of the most devious companies I’ve ever dealt with. Do yourself a favor, do not sign up with them. They give you the runaround when trying to cancel your account. They purposely make it extremely difficult to do, so they can squeeze one more payment out of you. They have a ‘separate’ cancellation department that never picks up their phone to cancel. Totally disgusting unethical business practices.” – Robert M., Google

On time and knowledgeable: “The worker arrived on time and completed the tasks as promised. He was quite willing to answer questions thoroughly. We are very satisfied with this service.” Jill E., Google


  • 90+ years of experience
  • Satisfaction guaranteed
  • Free inspections
  • Staff entomologists


  • Limited eco-friendly options
  • Customer service variations with franchise model
  • Unreliable billing portal
Overall Rating: 2
Our rating is based on the average star rating of 387 reviews of the Charlotte locations found on Yelp, Google, the Better Business Bureau, and TrustPilot

Buyers Guide to Choosing a Pest Control Company in Charlotte

There are many things to consider before hiring a pest control company. The type of pest you want to eliminate, extent of the infestation, cost, as well as the effectiveness. Many companies offer free home inspections including the local Terminix services.

Your Location

There are multiple locations to serve residents and businesses in Charlotte, Concord and Gastonia.

  • Uptown/Cotswold
    513 E. Hebron St.
    Charlotte, NC 28273
  • Ballantyne/Pineville
    3801-K Beam Road
    Charlotte, NC 28217
  • Gaston County
    317 South Willow Street
    Gastonia, NC 28054
  • University/Concord/Salisbury
    3206 Perry St.
    Consord, NC 28027
  • Huntersville/Highland Creek
    105 Center Lane Ste B
    Huntersville, NC 28078

Pests Covered

When talking with a pest control company, verify they treat the specific type of pest ailing your home. Or if you are looking for general pest control management, make sure our most common pests are among those covered in their treatment. Our local Terminix pest control services cover all of North Carolina’s most common pests and many more. 

Top 5 Most Common Pests in North Carolina

Eco-Friendly Options

Concerned about the effects of pesticides on the environment or the health of your household? You can also ask companies about what eco-friendly options they have available and if they would be effective for your type of pest. For more information, check out the EPA’s guide for selecting a pest control service. Ask your local Terminix representative if any of the company’s eco-friendly options are suitable for your pest issue.

Customer Testimonials

Check out Google, Yelp, the BBB and other sites to see what other customers are saying about Charlotte pest control companies.

Terminix had a multitude of positive reviews citing great and knowledgeable technicians. Many reviewers called out their technicians by name, raving about their work. There were also a few negative reviews citing difficulty canceling services or being charged after canceling services. 


Cost is important, but don’t forget to also look for quality. You want to be sure the company you choose is competent in exterminating your specific pest. If pesticides are misused both your health and property can be damaged. Terminix offers basic pest control starting at $105 quarterly. Call your local branch office for specific prices based on your location.

FAQ About Terminix

How often will Terminix provide pest control treatments? 

With a quarterly pest control plan, professionals will come out and re-evaluate your home’s pest control needs about every three months. Terminix also offers one-time pest control, however, this service is not recommended as it does not work to continually keep pests away.

Which insects are covered with Terminix pest control?

Under the Terminix pest control plans, you’ll get coverage for cockroaches, mice, rats, silverfish, house ants, clothes moths, most spiders, scorpions, centipedes, millipedes, earwigs, house crickets, and paper wasps.

Is paying for pest control worth it?

When you purchase a Terminix Pest Control Plan, not only are you purchasing a service for your specific pest problem, but you’re purchasing coverage for the 13 most common pests. Terminix’s pest control technicians are trained to identify your specific pest problem and provide an effective solution.

DIY Pest Control

When considering vanquishing pests yourself, there are a couple of things you should consider:

The type of pest: Some pests are easier to extinguish and control than others.

The extent of the infestation: You may have a pest that can be easy to eliminate but if you have a large infestation, you may want to consider getting professionals involved to be sure the root of the problem is fixed.

If you do decide to try the DIY route. make sure you do your research about the type of pest and the chemicals most effective at eliminating it. Also, check out the EPA’s Citizen’s Guide to Pest Control and Pesticide Safety.

DIY tips to keep pests away all year

Fall and Winter

  • Seal cracks in the home exterior with silicone-based caulk.
  • Store out-of-season clothing in sealed plastic instead of cardboard boxes.
  • Store firewood at least 20 feet from your home, off the ground, and covered.

Spring and Summer

  • Keep landscape mulch away from your home’s foundation.
  • Switch exterior light to yellow “bug” light bulbs.
  • Trim back tree limbs and branches touching your home.

Other National Pest Control Companies Serving Charlotte

When to Call a Pest Control Pro

When it comes to understanding pest control in the Queen City, Terminix knows how to handle queen bees, queen ants, and queen termites. Call Terminix and its experts will come to identify and vanquish any unwanted intruders from your castle.

If you’d rather go with a local pest control pro instead of a big national company, Pest Gnome can connects you to the best pest control pros near you. With a few clicks, you’ll get quotes in minutes.

Pest Gnome participates in Terminix’s affiliate program and may earn revenue from connecting you to Terminix for pest control.

Main Image Credit: JillLang / Canva Pro / License with Text Overlay

Amy Adams

Amy is the type of person who can appreciate pests, but only in their appropriate environment: outside. The battle lines are drawn by the walls of her home, and once crossed, pests should be prepared for war. Amy loves to share her defense techniques to help others better defend their homes from unwelcome invaders.