Orkin Pest Control in San Antonio Review

San Antonio, TX skyline

Cockroaches, mosquitos, and rodents are just a few of the common house pests that call San Antonio home. But when pests are overrunning your residence, it’s time to call a pest control company like Orkin.

Orkin is a national pest control chain that has two residential service offices in San Antonio.

This Orkin review covers everything you need to know about the Okin San Antonio branches’ services and customer experience. We did the research for you. Though Pest Gnome has an affiliate relationship with Orkin, this Orkin review is fair and unbiased.

Top Pick


4.8 – 2,155 Reviews
  • Same-day service
  • Satisfaction guarantee
  • Serves the entire San Antonio area

Orkin San Antonio At a Glance

Pests They Treat


Main Features

Pests They Treat

Pest Orkin San Antonio
Bed bugs
Carpenter ants
Centipedes and millipedes
Pantry pests
Rodents (mice, rats, etc.)
Stinging pests (bees, wasps, etc.)
Stink bugs


ServiceOrkin San Antonio
Basic Pest Services$55 per month/$210 initial fee
Termite Treatment$1,500-$5,000
Bed Bug Treatment$800-$1,200
Single Treatment$275

Main Features

FeatureOrkin San Antonio
Service Plans Offered
One-time service?
Monthly service?
Quarterly service?
Offers residential eco-friendly options?
Does it serve commercial properties?
Customer Service
Gives instant quotes online?
Has an online portal for scheduling, billing, etc.?
24/7 customer support?
Better Business Bureau ratingA+

Other Orkin San Antonio Services

In addition to their pest control, Orkin also offers insulation, gutter guard, moisture control, sanitizing, and wildlife control services for its residential clients.


Insulation is a crucial component of keeping your home cool during the ruthless Texas summers. Orkin technicians can place OrkinTherm or OrkinComfortZone insulation in your house’s basements, crawl spaces, and attics. Not only can insulation cut energy costs, it can also act as a barrier against unwanted critters.

Leaf Stopper

Tired of cleaning your gutters twice a year? Orkin’s signature Leaf Stopper gutter guards are designed to repel both pests and pesky water damage so that you don’t have to clean the gutters nearly as often. Additionally, the guard is designed to resist rust and corrosion.

Moisture Control

Musty odors, peeling paint, and excess mold within your home are the symptoms of a moisture issue. Orkin offers homeowners DryZone, a moisture control program that involves installing moisture-blocking barriers and moisture-monitoring sensors so as to ensure that your home keeps the moisture out. Technicians monitor these sensors and make further appropriate recommendations and adjustments as needed.

Home Sanitizing Service

If you are looking to disinfect both the porous and hard surfaces of your house, Orkin’s VitalClean service, historically only made available to commercial clients, offers residential customers the opportunity to sanitize their home and furniture. This EPA-registered disinfectant will kill 100% of bacteria and viruses on hard, non-porous surfaces and will sanitize soft surfaces.

Mosquito Control

Orkin offers mosquito treatment during the warm months. They will treat mosquitos at the source as well as utilize pesticide treatments from April through October. This treatment is completely independent of their general pest control service and targets the yard as well as the exterior of your home.

Orkin San Antonio Highlights

Years of Experience

North America is the largest pest control market in the world. Orkin is the oldest pest control company in the nation, having operated for more than 120 years. It is also the largest pest control company in the U.S. based on revenues from 2020. 

World-Famous Training

Orkin hosts a 160 hours-long onboarding process for all of its new technician recruits. Training takes place in its Atlanta-based warehouse-sized facility. Covering nearly 50 different pest control scenarios, this nationally recognized training program aims to arm all of Orkin’s pros with the know-how and skills required to treat any residential pest problem.

Online Database

On their website, Orkin has an extensive database on the pests they treat and control. Information on their website includes pests’ habits, prevention tips, and technicians’ methods for removing pests. 

How to Get an Instant Quote and Order Service Online

Interested or need to know more? Orkin does not offer instant quotes but they make it easy to schedule a callback for a free quote from a Tampa branch representative. All you have to do is enter some basic information. 

Step 1. Start by clicking on “Get a Quote” or “Get a Free Quote” anywhere on Orkin’s website.

Orkin Home Page

Step 2. Next, select the reason for your inquiry and input some basic contact information. Here, you have the option to select a date and time that best suits your schedule to receive your callback and quote.

Orkin Quote - Contact Form

It’s important to note that some services require an inspection to diagnose. The service representative who contacts you will likely ask what pest you are dealing with, how long the issue has been occurring, and how large your property is.

Orkin San Antonio Customer Reviews

Hear what Orkin customer in San Antonio had to say: 

Bad service: Very bad service. I wouldn’t recommend Orkin. First he comes with no mask, tells me what all he was going to spray, and then he came in the house with a small spray can to spray, which was something I could have done. They tell you one thing on the phone and then something else in person. Please don’t call Orkin. Poor customer service.– T-Love W. Facebook

No shows: Save your money. I’ve called so many times on appointments they don’t even show up for. The technician said ‘on his way’ and then never showed up. Very unprofessional. Overpriced treatment has not worked for a month. – Isaiah S. Google

Ease of service: “When we moved to San Antonio, we had no idea we were going to encounter so many bugs and fleas! Our 10-year-old dog had never had fleas. Poor thing! We finally got rid of them after hiring Orkin. The guys who have come to our house have been very nice and helpful. I appreciate how easy it is to make an appointment or reschedule by email or on the phone. We hired a service for them to come every two months and when we moved to a new house, there was no problem transferring the service to our new address.– Aide M. Yelp


  • 100+ years of experience
  • Money-back guarantee
  • Knowledgeable pest control technicians
  • Same-day service
  • Other services beyond pest control are available (i.e. insulation, moisture control, wildlife management, gutter protection)


  • Customer service varies with a franchise model
  • No instant quotes
  • Some customers experienced miscommunications
Overall Rating: 4.5
Our rating is based on the average star rating of 617 reviews for the San Antonio offices on Google, Yelp, and Facebook.

Buyers Guide to Choosing a Pest Control Company in San Antonio

From rats in the attic to roaches in the basement, exterminators offer homeowners the most effective solutions for preventing pests.

In addition to reading consumer reviews, there are a few factors to consider when picking the best pest control company for you.

  • Your Location
  • Pests Covered
  • Eco-Friendly Options
  • Customer Testimonials
  • Cost

Your Location

When considering pest control options, you’ll want to ensure that the pest control companies you are prospecting actually serve the area in which your residence is located.

For instance, even if you live in one of the 47 states that Orkin serves, you would want to check that they serve your neighborhood by visiting the website or calling their 24/7 customer service line.

In fact, there are two residential Orkin office locations within San Antonio.

  • Orkin San Antonio
    10443 Gulfdale St Ste 110
    San Antonio, TX
  • Orkin San Antonio
    2800 NE I-410 Loop Ste 107
    San Antonio, TX

Pests Covered

Orkin will tackle a variety of household pests. Still, it is a good idea to ensure they actually treat the pest you are looking to target.

Fleas, ticks, roaches, mosquitos, and rodents are some of the common issues that Orkin deals with on a daily basis in the San Antonio area.

Eco-Friendly Options

Several modern pest control companies offer environmentally-conscious options for customers unwilling to use traditional pesticides. In many cases, eco-friendly service companies are not more expensive than their traditional-treatment counterparts.

Orkin operates with the environment in mind, choosing products that are approved by the EPA. They also have other environmentally conscious methods of pest control that don’t involve chemicals.

  • Sticky boards are one of the oldest and simplest tools of the trade, but they’re still effective and they don’t use chemicals. They’re best used in areas that are likely to be highly trafficked by pests and not humans, like underneath equipment and appliances.
  • Insect growth regulators, or IGRs, are synthetic hormones that disrupt the normal life cycle of insects. IGRs prevent insects from reaching maturity, meaning they cannot reproduce.
  • Repellents keep insects away with a combination of naturally occurring compounds extracted from chrysanthemum flowers and silica gel, an inorganic compound that dries out insects’ exoskeletons.

Customer Testimonials

Looking through online consumer reviews is another important step when finding the pest control pros that best fit your needs. Customer reviews provide a clearer picture of the effectiveness and expectations associated with any particular exterminator.

San Antonio’s two Orkin offices have very different overall consumer review ratings. The location on Gulfdale has earned praise for its competent technicians and ease of scheduling, while their Interstate-410 office has received more negative feedback with customers citing missed appointments and administrative apathy.


The total cost of pest control service varies depending on the type of service you are seeking. For general pest control treatment, one-time appointments are offered at a hefty premium compared to recurring service appointments.

Specialty services such as termite treatment or bedbug inspection are usually provided at a higher cost than general service prevention and treatments.

Orkin in San Antonio charges around $275 for a one-time treatment.

Recurring service costs less per appointment at around 55$ a month for bi-monthly pest control treatment. Your initial recurring service fee, however, can cost you upwards of $210.

FAQ About Pest Control

Why is there an increase in pest activity following treatment?

In the hours and days that immediately follow a pest control treatment, it is common for hiding pests to emerge from the places which they were previously sheltering. An increase in total pest activity is a normal short-term result of initial pesticide treatments.

If, however, the increase in pest activities continues over the course of several days and weeks, there may be an underlying issue that needs to be addressed.

What products besides traditional chemicals can help control pests in my home?

Fly traps and ribbons, bait stations, and glue traps are all products that can aid in pest maintenance at home.
Natural and non-toxic pesticides can be found at hardware stores and online for indoor pest prevention. These alternative products are available in both spray and bait forms.

Even if a chemical is labeled as being “natural” or “non-toxic,”  always follow directions closely and use caution when applying any pesticides inside of your home, particularly around areas where children or pets may be exposed. 

How do you get rid of roaches that won’t go away?

Cockroach infestations can prove very difficult to remove from your home. Due to their short lifespans and quick reproduction cycles, they can both build resistance to pesticide treatments and multiply at an alarming rate.
If roaches are overtaking your residence, there are a few things to do that may help:

• Remove all trash, clutter, and open water sources
• Seal food items in airtight storage containers
• Caulk all baseboards and entryways
• Set glue traps in and around problem areas
• Place easy-to-use bait stations or ‘motels’ under kitchen sinks, bathrooms, and populated areas

DIY Pest Control

While DIY practices are easily implemented, and offer a modest pest control effort, there may be circumstances where your preliminary attempts aren’t working. In these circumstances, we recommend quickly contacting your local exterminator pros.

For much more information on DIY pest control, please visit our Pest Gnome blog for helpful articles and tips.

Other National Pest Control Companies Serving San Antonio

Want to learn more about some of the other national companies serving Jacksonville residents? Find out what other companies offer.

When to Call a Pest Control Pro

Orkin offers general pest control, specialized infestation management, attic insulation installation, and gutter guard installation services all with the aim of keeping your home bug-free. If you are struggling to keep pest from invading your home, call a professional like Orkin.

Want to check local pest control providers? Pest Gnome makes it easy to find the best pest control pros near you. With a few clicks, you’ll get quotes in minutes.

Pest Gnome participates in Orkin’s affiliate program and may earn revenue from connecting you to Orkin for pest control.

Main Photo Credit: JodiJacobson / Canva Pro / License, with overlay created using Canva Pro

Corey Janise

Corey Janise is a freelance writer in Austin, Texas. He enjoys watering his collection of dilapidated houseplants, listening to Ella Fitzgerald, and running pool tables.