Orkin Pest Control in Houston Review

Houston, TX skyline

Houston is one of the most culturally diverse cities in the country, and that also applies to pests like roaches. The city’s unforgiving summers for humans are beloved by household pests. When roaches and rodents move into your home, it’s time to hire a pest control pro like Orkin in Houston.

This Orkin review covers everything you need to know about the three Orkin Houston branches’ services and customer experience. We did the research for you. Though Pest Gnome has an affiliate relationship with Orkin, this Orkin pest control review is fair and unbiased.

Top Pick


4.0 – 1,353 Reviews
  • Same-day service
  • Satisfaction guarantee
  • Services the entire Houston area

Orkin Houston at a Glance

Pests they Treat


Main Features

Pests They Treat

Pest Orkin Houston
Bed bugs
Carpenter ants
Centipedes and millipedes
Pantry pests
Rodents (mice, rats, etc.)
Stinging pests (bees, wasps, etc.)
Stink bugs


ServiceOrkin Houston
Basic Pest Services$45-$55 a month/$210 initial fee
Termite Treatment$1,500-$5,000
Bed Bug Treatment$800-$1,200
Single Treatment$270

Main Features

FeatureOrkin Houston
Service Plans Offered
One-time service?
Monthly service?
Quarterly service?
Offers residential eco-friendly options?
Does it serve commercial properties?
Customer Service
Gives instant quotes online?
Has an online portal for scheduling, billing, etc.?
24/7 customer support?
Better Business Bureau ratingA+

Other Orkin Houston Services


In addition to providing your home with a further layer of physical defense against pests, installing insulation can help your air conditioner to counter the Texas heat. Orkin pros can install OrkinTherm, OrkinComfortZone or rolled batting insulation in your home’s hard-to-reach places, such as crawl spaces and attics.

The benefits of these three types of insulation:

  • Made of 85% certified recycled material
  • Energy Star certified
  • Reduces noise
  • Improves air quality
  • Cuts your energy bill
  • Prolongs the life of your air condition system
  • Protects items in your garage and attic
  • Can receive a discount from your energy provider

Gutter Guards

Orkin provides installations of its signature Leaf Stopper gutter guards. These guards are designed to repel both pests and water damage so as to ensure that your gutters will no longer clog as often, even during the rainy season. You’ll also never need to clean your gutters again.

Moisture Control

Musty odors, sticking windows, peeling paint, and mold within the home are all tell-tale signs of a property-damaging moisture issue. Orkin’s DryZone is a moisture control program that aims to reduce moisture in the home by installing moisture-blocking barriers and monitoring sensors

Sanitation Service

Concerned about pathogens? Orkin’s VitalClean service offers its commercial customers a chance to professionally disinfect both the porous and hard surfaces within their buildings. The EPA-approved disinfectant will sanitize soft surfaces and kill 100% of bacteria and viruses on hard surfaces

Orkin Houston Highlights

Largest, Oldest Pest Control Company

Since its founding in 1901, Orkin has been a mainstay of pest control in the United states. A subsidiary of Rollins Inc., Orkin operates under the umbrella of the country’s largest pest control business by revenue.

Orkin has the largest national footprint of any pest control company, operating in 47 states. It has more than 400 branches and 58 franchises in the U.S. 

World-Famous Training

Orkin is proud to boast a 160 hours-long technician onboarding process. Orkin equips all of its new technicians with the knowledge and experiential tools they need in order to effectively treat more than 50 different infestation scenarios.

Six-Step Process

Orkin implements a six-step pest control approach for its residential services. These six pillars outline Orkin’s residential pest control procedure, and highlight each step of the process. 

  1. Investigate: Technicians inspect the inside and outside of your home for potential pest problems
  2. Protect: They treaty the perimeter of your home and remove any spiderwebs and wasp nests
  3. Fortify: Technicians will secure your home by sealing, caulking, plugging and securing gaps and crack to keep pest out
  4. Keep Watch: They will treat the inside of your home and place pest monitors in sensitive places like the kitchen, bathroom, utility room, and garage
  5. Report: After treatment, the technician will provide you with a report with the services they performed and other recommendations
  6. Follow Up: If you have any problems or questions between visits, they will address them

Online Database

Through its online pest library, Orkin offers a considerable amount of useful information on the various pests it targets. Prevention tips, health assessments, and Orkin’s technician approach are amongst the details included on each pest.

The Orkin Guarantee

Orkin advertises a 30-day guarantee for its general pest control treatments. Should any pests return within a month of treatment, Orkin claims that a technician will return and perform an additional treatment at no cost to you.

How to Get an Instant Quote and Order Service Online

Step 1. Start by clicking on “Get a Quote” or “Get a Free Quote” anywhere on Orkin’s website.

Orkin Pros

Step 2. Next, select the reason for your inquiry and input some basic contact information. Here, you have the option to select a date and time that best suits your schedule to receive your callback and quote.

Orkin quote

It’s important to note that some services require an inspection to diagnose. The service representative who contacts you will likely ask what pest you are dealing with, how long the issue has been occurring, and how large your property is.

Orkin Houston Customer Reviews

Hear what customers had to say about Orkin in Houston:: 

Great technician: Overall very happy with Orkin as our pest control company. They are always on time and care about our concerns. The tech today was very professional and attentive to our needs. Good job on hiring someone like him!– Matt C., Facebook

Read the fine print: “It was advertised to me that once the contract was up, I could cancel at any time. When I called to cancel, they told me, yes, but the terms and conditions require a 30-day written notice. It was my understanding those terms and conditions only applied while I was under contract. While I’ll fully admit it was on me for not reading more closely and I’ll find a way to pay for the last service, I don’t appreciate the misrepresentation and when we’re in a position to get pest control again, it won’t be with them. – Jaiy N., Google

Never on time: Worst customer service! They don’t keep their appointment time. They don’t bother to call to let you know they are running late either– Ruby K., Yelp


  • More than 100 years of experience
  • Same-day service
  • Money-back guarantee
  • Highly trained technicians


  • Pricy inspections
  • Customer service varies with a franchise model
  • No instant quotes
Overall Rating: 3
Our rating is based on the average rating for 1,353 reviews on the Houston Orkin branches on Yelp, Facebook, and the Houston Chamber of Commerce.

Buyers Guide to Choosing a Pest Control Company in Houston

There are a few factors to consider when choosing the best pest control company for you.

Your Location

First, when weighing pest control options, you’ll want to ensure that your neighborhood falls within the boundaries of your prospective pest control company’s service area. 

Orkin has Houston covered, with three locations serving Houston homes and a fourth location serving businesses:

  • Orkin Houston Branch #876
    15510 Bammel North Houston Road
    Houston, TX 77014
  • Orkin Houston Branch #686
    3901 Braxton Drive
    Houston, TX
  • Orkin Houston Branch #877
    10801 Hammerly Blvd, Suite 220
    Houston, TX
  • Orkin Houston Branch #875 (commercial only)
    15621 Blue Ash Drive, Suite 190
    Houston, TX 77090

Pests Covered

While a company like Orkin claims to cover a wide range of pests and infestations, it’s still important to ensure they specialize in the particular pest you want to target.

Orkin technicians take care of common Houston pests including:

  • Ants
  • Cockroaches
  • Hornets
  • Mice
  • Mosquitoes
  • Rats
  • Termites
  • Wasps

Eco-Friendly Options

Several pest control companies based out of Houston offer environmentally-conscious alternatives to traditional pesticide treatment. 

Orkin offers an eco-friendly treatment called Integrated Pest Management, which combines traditional pest control treatments with eco-friendly options. The goal is to focus on long-term prevention with pesticide-free techniques to protect people, pets, and pollinators.

Customer Testimonials

Reading online customer reviews is crucial when finding the pest control company that fits your needs. Consumer testimonials can provide a further understanding of the efficacy and expectations of any company.

Houston’s offices have varying consumer review ratings, depending on the location. Their online reviews range from citing hard-working teams of competent technicians to complaints about scheduling issues and communication difficulties.


The cost of pest control varies depending on the kind of service you’re considering. For general pest control, recurring service appointments will usually cost considerably less than one-time treatments.

Specialty services such as bed bug removal or termite inspections will be offered at a much higher cost than general service.

Orkin in Houston charges around $270 for a one-time treatment.

Recurring service costs less per appointment at $50 a month, for the bi-monthly pest control treatment. Your initial recurring service fee, however, will cost you upwards of $210.

FAQ About Orkin

What if I have a pest problem in between visits?

A technician will come out to your home and retreat within 24 hours. Orkin has a 30-day guarantee for its general pest treatments, so if a pest returns within a month, it will retreat for free. 

Is there an ideal time of year for pest control treatments?

Obviously, any time you have pests in your home is an ideal time for the pest control treatment.

But the best way to prevent pests is to have year-round coverage with preventative treatments. Regular treatments cut down on pests, stress, and the extra costs for emergency pest control services.

Why is there an increase in pest activity following treatment?

In the immediate days following the initial pest control treatment, it is common for sheltering pests to emerge from the areas which they were previously hiding. An increase in pest activity is a normal short-term result of pesticide treatments.

However, if this period of activity extends beyond a week or so, call Orkin for possible retreatment or different methods of intervention.

DIY Pest Control

Looking to implement your own pest control solutions? Remember, pest control is not just about spraying poison. There are a number of physical measures you can take to increase the efficacy of your overall pest management plan.

Here are a few tools and methods pest control pros use that don’t involve pesticides:

  • Install mesh screens to cover or repair openings
  • Caulk electrical outlets, utility line openings, vents, and other wall openings
  • Repair cracks in masonry or bricks
  • Eliminate standing water and breeding or resting sites
  • Cut trees and shrubs away from the house
  • Inspect the roof for damage

Other National Pest Control Companies Serving Houston

If you’re not sure Orkin is the right company for you, check out these other big companies serving Houston residents:

When to Call a Pest Control Pro

Orkin offers general pest control, specialized infestation management, attic insulation installation, and gutter guard installation services all with the aim of keeping your home bug-free. If you are struggling to retire the roach rodeo, call or visit Orkin’s web page for a quote.

Want to check local pest control providers? Pest Gnome makes it easy to find the best pest control pros near you. With a few clicks, you’ll get quotes in minutes.

Pest Gnome participates in Orkin’s affiliate program and may earn revenue from connecting you to Orkin for pest control.

Main Photo Credit: Sean Pavone / Canva Pro / License, with overlay created using Canva Pro

Corey Janise

Corey Janise is a freelance writer in Austin, Texas. He enjoys watering his collection of dilapidated houseplants, listening to Ella Fitzgerald, and running pool tables.