Did you know ants are the number one nuisance pest in North America? These hardworking arthropods are considered to be the most difficult pest to eliminate, so how do you choose the best pest control company for your infestation?
Massey Services is the largest family-owned pest control company in the U.S. Whether you are dealing with ants or another type of pest, we researched factors like location, cost, services, pests treated, and customer reviews to help you decide if Massey Services is the right for you.
Massey Services at a Glance
| Pests treated | Massey Services |
| Ants | ✓ |
| Bed bugs | ✓ |
| Beetles | ✓ |
| Carpenter ants | ✓ |
| Centipedes and millipedes | ✓ |
| Cockroaches | ✓ |
| Crickets | ✓ |
| Earwigs | ✓ |
| Fleas | ✓ |
| Flies | ✓ |
| Mites | ✓ |
| Mosquitoes | ✓ |
| Moths | ✓ |
| Pantry pests | ✓ |
| Rodents (mice, rats, etc.) | ✓ |
| Scorpions | ✓ |
| Silverfish | ✓ |
| Spiders | ✓ |
| Stinging pests (hornets, yellow jackets, wasps, etc.) | ✓ |
| Stink bugs | ✓ |
| Termites | ✓ |
| Ticks | ✓ |
| Wildlife (raccoons, opossums, etc.) | ✗ |
Pricing
| Service | Massey Services |
| Basic Pest Services | $30-$85 per month |
| Termite Treatment | $500-$1,200 |
| Single Treatment | $200-$500 |
Main Features
| Feature | Massey Services |
| How many states do they serve? | 8 (FL, GA, LA, NC, OK, SC, TX, VA) |
| Service Plans Offered | |
| One-time service? | ✓ |
| Monthly service? | ✓ |
| Quarterly service? | ✓ |
| Offers eco-friendly options? | ✓ |
| Does it serve commercial properties? | ✓ |
| Customer Service | |
| Gives instant quotes online? | ✗ |
| Has an online portal for scheduling, billing, etc.? | ✓ |
| 24/7 customer support? | ✓ |
| Better Business Bureau rating | A- |
| Additional Services Offered | |
| Attic insulation | ✗ |
| Moisture control | ✗ |
| Sanitation | Only available to commercial customers |
| Gutter guards | ✗ |
| Lawn treatments for pests weeds, and diseases | ✓ |
Massey Services Highlights
Former Orkin vice president Harvey L. Massey purchased Orlando’s Walker Chemical and Exterminating Company in 1985, renaming it Massey Services Inc. Today, the company serves over 800,000 customers in 175 locations and is the seventh-largest pest control company in the U.S.
Integrated Pest Management
Massey Services commits to green business practices. The company uses an Integrated Pest Management approach combining pesticides, baits, and traps to treat the conditions, avenues, and sources of pest activity while minimizing the risk to children, pets, and the environment. Both the EPA and the Council for Sustainable Florida have recognized the company’s conservation and resource preservation efforts.
Personalized Treatments
On-staff entomologists work behind the scenes with Massey technicians to help create personalized five-step treatment programs. Each program comprises an inspection, custom treatments, sealing services for cracks and crevices, and routine barrier sprays for additional prevention. Their 30-day, money-back guarantees back every treatment, and progress is routinely tracked and adjusted to maintain a pest-free home.
Additional Services
Massey Services offers several solutions outside of traditional treatments for homes and businesses, including pre- and post-construction termite prevention programs, and commercial sanitation. It also provides landscape services and irrigation maintenance focusing on water conservation.
Termite Prevention
Massey Services offers prevention and treatment programs for subterranean and drywood termites as well as other wood-destroying insects. All programs come with free annual re-inspections and a satisfaction guarantee. Combination therapies include soil and wood treatments and bait systems.
Commercial Sanitation
Commercial customers have access to customized disinfecting services providing measurable results. Programs eliminate immediate viruses and bacteria and neutralize for future bacteria and viruses for 30 days of continual protection. The service sanitizes all hard, non-porous surfaces and protects against the COVID-19 virus.
GreenUp Landscape Service
The company’s award-winning landscape service reduces noise pollution and air pollutants while minimizing heat and water pollution. The service comprises:
- Inspection and custom plan
- Grub and weed control
- Disease treatments for fungus
- Annual aeration
- Soil testing and fertilization
- Mowing and trimming recommendations
Customer Service
Massey provides 24/7 emergency customer support and works hard to answer all customer inquiries within 24 hours. Customers have online access to manage their accounts, pay their bills, review their service history, contact customer service, and schedule treatments. iPhone and iPad users have access to the Massey app.
Massey Services Lowlights
No Wildlife Exclusion
Massey Services provides essential pest management covering a comprehensive library of insects and rodents. However, the company does not offer wildlife trapping or exclusion services for birds or small mammals like opossums, raccoons, and squirrels.
No Moisture Control Services
The company offers eco-friendly termite programs that include soil and wood treatments and bait systems. However, Massey Services lacks the additional moisture control services needed for long-term termite prevention.
No Insulation Installation
Massey offers several outdoor solutions for residential and commercial customers. However, the company does not offer interior solutions beyond basic pest management. It does not provide insulation installation to further protect from unwanted pests.
Limited Availability
Massey Services has capitalized on the warm, bug-inviting weather of the South, operating in eight southern states. Its limited availability means the rest of the U.S. misses out on its eco-friendly landscape services and full-service pest control. In many states, it only has locations in one or two major cities, leaving most of the population uncovered.
Massey Services Pricing
The personalized services require a free inspection to quote. Prices are based on your location, the size of your property, the severity of your infestation, and the type of infestation you are dealing with.
Basic pest control services start at $30 per month and one-time treatments start at $200. Specialty options like termite treatments start at $500. Massey Services offers frequent promotions and discounts for new customers via its website.
How to Get a Quote and Order Service from Massey Services
Massey Services’ online form makes getting in contact with a local representative easy.
Step 1. Start by visiting Massey Services’ homepage. Clicking “Schedule Now!” or “Schedule Your Free Inspection” will bring you to an online form where you can request a callback to schedule your free inspection.
Step 2. Here, you will provide basic contact information.
Step 3. A local representative will contact you. It’s best to have some basic information ready to provide such as the size of your house, the type of pests you are dealing with, and whether you have children or pets.
The more information you can provide before your inspection, the more thorough your technician can be.
States Covered: 8; FL, GA, LA, NC, OK, SC, TX, VA
Pests Covered: Ants, bed bugs, beetles, carpenter ants, centipedes, millipedes, cockroaches, crickets, earwigs, fleas, flies, mites, mosquitoes, moths, pantry pests, rodents, scorpions, silverfish, spiders, stinging pests, termites, ticks
Pros:
- Free inspections
- 30-day, money-back guarantee
- Personalized services
- Mobile app
- Online portal and chat
Cons:
- Limited availability
- No wildlife control or exclusion
- Unavailable pricing information
Customer Reviews:
Excellent customer service: “We have been with Massey Services for nine years. When we moved to a new city, the transition was smooth. Our technicians are extremely knowledgeable, and they always keep us pest-free.” – Sunny F., Yelp
Effective treatments: “I signed a contract three years ago, and I have been happy with their service. My first contract included termite prevention and general pest control. I just signed another contract for mosquito control. After the first treatment, I can already tell the difference. There are no more flies or mosquitoes.” – Fay T., Google
Knowledgeable technicians: “I signed a contract for Massey Services to treat my ant and termite problems. The technicians were prompt, courteous, professional, and knowledgeable.” – B.J. B., Facebook
Buyers Guide to Choosing a Pest Control Company
Massey Services may only serve eight states, but it is the seventh largest pest control company in the U.S. Backed by decades of experience, it offers full-service pest management. Consider the following factors to help you make your decision.
Your Location
Confirm that Massey Services operates in your area by entering your ZIP code on its locations page. The company serves cities in eight states, including Florida, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, Texas, and Virginia.
Pests Covered
Verify Massey Services treats the pest you are dealing with. The company treats most insects, including termites and bed bugs. It also offers rodent control but does not provide wildlife solutions or exclusion services.
Eco-Friendly Options
Massey Services commits to creating a sustainable future offering organic options in many locations. The company uses Integrated Pest Management and combination treatments to minimize pesticide use. Its exterior landscape services focus on water conservation, waste runoff, and natural resource preservation.
Customer Testimonials
Third-party review sites like Google, Yelp, Consumer Affairs, and Trustpilot can give you an in-depth look into your local Massey Services.
Overall, customers value knowledgeable technicians, effective services, and outstanding customer service that make them feel like family. They could do without the pushy sales tactics some locations use.
Cost
Free inspections are required for an exact price quote. Massey Services’ customized plans cost between $30 to $85 per month and include general pest control, inspections, and free re-service guarantees. Landscape services, specialized treatments, exterior pest control, and irrigation maintenance cost extra. Specialty options like termite treatments cost between $500 to $1,200, and single treatment options start at $200. Frequent discounts are available on its website.
FAQ About Massey Services
No, Massey Services does not provide online or over the phone purchasing for any service. No two homes or landscapes are exactly alike. Massey Services customizes all services. A free and thorough inspection is required to identify potential and active sources of pest activity in your home. The company’s IPM approach focuses on long-term prevention. Upon completion of the inspection, Massey technicians review their findings and develop a treatment program customized for your home and property.
Mosquito prevention is necessary when living in the South. Massey Services will perform a free inspection of your landscape to identify conditions or sources of activity. The treatments used include:
• Barrier applications around your home exterior and the perimeter of your property
• Larvicide treatments targeted to breeding grounds such as gutters, drains, and potted plants
• Residual treatments in shrubs, near patio furniture, and under decks
A properly calibrated irrigation system can conserve up to 30% more water and decrease insect activity, weeds, and diseases. An irrigation specialist will install, repair, and maintain your sprinkler system. Watch out for these five signs you need repair services:
1. Embedded foot tracks that do not disappear on your grass
2. Pools of water on your driveway or sidewalk
3. Wilted leaf blade
4. Dry and crumbling soil
5. Large brown patches
DIY Pest Control
DIY pest control can be as simple as heading to your local hardware store and bringing home a gallon of pesticide. Other times, you fill a jar with dry coffee grounds and water, then line the edges with petroleum jelly to trap roaches. No matter how complicated your at-home method, LawnStarter’s Pest Control page offers proven DIY resources.
Here are some helpful articles to get you started:
- 13 Plants that Repel Insects
- Does Peppermint Oil Repel Spiders?
- How to Get Rid of Dust Mites
When to Call a Pest Control Pro
Did you know ants live longer than any other type of insect and have been around since the time of the dinosaurs? These hardworking insects inflict around $6 billion of damage in North America annually.
If you are dealing with an ant infestation or other type of pest, call a pest control professional from Massey Services to eliminate your problem before it costs you.
And if you’d like to consider more local pest control options, Pest Gnome makes it easy to connect with pest control pros near you. With just a few clicks, you’ll get quotes in minutes. Soon your pest control problem will be solved.
Main Image from Canva Pro with logo overlay
