Cockroaches can carry 33 types of bacteria, six types of parasitic worms, and trigger asthma. If that isn’t enough of a reason to want them out of your home for good, nothing is. Pest control companies like Arrow Exterminators can help you rid your home of pests and prevent future problems.
Choosing the right company for your home takes a lot of consideration. We explored factors like availability, cost, pests treated, services, and customer reviews to help you decide if Arrow Exterminators is right for you.
Arrow Exterminators
- Whole-home solutions in addition to basic pest control
- Convenient online portal
- Customer satisfaction guarantee
Arrow Exterminators at a Glance
| Pests treated | Arrow Exterminators |
| Ants | ✓ |
| Bed bugs | ✓ |
| Beetles | ✓ |
| Carpenter ants | ✓ |
| Centipedes and millipedes | ✓ |
| Cockroaches | ✓ |
| Crickets | ✓ |
| Earwigs | ✓ |
| Fleas | ✓ |
| Flies | ✓ |
| Mites | ✓ |
| Mosquitoes | ✓ |
| Moths | ✓ |
| Pantry pests | ✓ |
| Rodents (mice, rats, etc) | ✓ |
| Scorpions | ✓ |
| Silverfish | ✓ |
| Spiders | ✓ |
| Stinging pests (hornets, yellow jackets, wasps, etc) | ✓ |
| Stink bugs | ✓ |
| Termites | ✓ |
| Ticks | ✓ |
| Wildlife (raccoons, opossums, etc.) | ✓ |
Pricing
| Service | Arrow Exterminators |
| Basic Pest Services | Free inspection needed |
| Termite Treatment | $800-$1,800 |
| Single Treatment | $125-$375 |
| Mosquito Control | $55 per month |
| Bed Bug Inspection | $250 ($200 applied to cost of treatment) |
Main Features
| Feature | Arrow Exterminators |
| How many states do they serve? | 12 (Including AL, AZ, FL, GA, KY, LA, MS, NC, SC, TN, TX, VI) |
| Service Plans Offered | |
| One-time service? | ✓ |
| Monthly service? | ✓ |
| Quarterly service? | ✓ |
| Offers eco-friendly options? | ✓ |
| Does it serve commercial properties? | ✓ |
| Customer Service | |
| Gives instant quotes online? | ✗ |
| Has an online portal for scheduling, billing, etc.? | ✓ |
| 24/7 customer support? | ✗ |
| Better Business Bureau rating | A+ |
| Additional Services Offered | |
| Attic insulation | ✓ |
| Moisture control | ✓ |
| Sanitation | Only available to commercial customers |
| Gutter guards | ✓ |
| Lawn treatments for pests weeds, and diseases | Only available in FL |
| Handyman Services | ✓ |
Arrow Exterminators Highlights
Husband and wife team, James and Imogene Starkey, founded Arrow Exterminators in 1964. The family-owned and operated business is now the eighth-largest pest control company in the U.S. with 156 locations in 12 states. It also holds a leadership position with the National Pest Management Association to foster community health and wellness.
The company owns and operates a family of brands, including:
STEPS® Total Protection System
Arrow Exterminators commit to sustainable pest control using an Integrated Pest Management approach. IPM focuses on long-term prevention, using targeted treatments in combination with baits and traps to reduce the risk to children, pets, and beneficial insects while actively treating pest problems.
The company introduced its proprietary STEPS® Total Protection System in 2009. Plans comprise quarterly treatments targeting common household pests, including ants, roaches, spiders, earwigs, and more. Additionally, the company offers specialty options, including bed bug and termite services. A satisfaction guarantee and warranty back the personalized plans comprising three steps:
- Inspection to identify the pest issue
- Identify the root cause
- Treat and prevent the issue in the most environmentally responsible way
Technician Training
Arrow pest control technicians commit to upholding the company’s mission and values as active members of their communities. The company trains technicians to perform specific treatments to the highest industry standards. Specialized technicians include:
- Pest Control Technician
- Commercial Pest Control Technician
- Termite Technician
- Termite Renewal Technician
- Sentricon Technician
- Wildlife Technician
Additional Services
Arrow Exterminators offer a range of additional services for homeowners and commercial customers.
Insulation and Moisture Control
Insulation installation provides climate regulation, pest control, and noise reduction, while moisture control services prevent termite infestations, warped flooring, wood rot, mold, fungus, and odors. Arrow’s moisture control solutions include:
- Automatic foundation vents to increase energy efficiency and control moisture
- Gutter guards to prevent water, pest, and structural damage
- Vapor barriers to reduce moisture
- Encapsulation to increase energy efficiency, improve air quality, and reduce moisture
Lawn Services
Florida residents have access to lawn care services, including:
- Exterior pest control to prevent aphids, mites, grubs, chinch bugs, and more
- Fertilization and weed control to ensure optimal lawn health
- Fire ant control to protect the health of your lawn
Commercial Service Provider
Arrow’s commercial services include pest and termite control, disinfecting services, warehouse bird control, and drain management solutions. The company works with a wide range of industries, including food service, healthcare, manufacturing, and retail.
Handyman Services
Arrow contractions are professionally trained estimators who will work with your budget and needs. The experienced craftsman offer skilled carpentry and handyman services, including:
- Interior and exterior trim work
- Window and sill installation
- Garage door trim and jambs
- Interior and exterior door installation
- Drywall
- Siding
- Decking, steps, and railings
- Chimney repairs and cleaning
- Gutter installation
Online Account Management
Arrow Exterminators extend sustainability to all corners of its business, using paperless billing across its family of brands. A convenient online portal allows customers to manage their accounts, pay for their services, and schedule treatments. Technicians use handheld devices to update online account information quickly and accurately.
Arrow Exterminators Lowlights
Arrow Exterminators’ motto, “Beyond the Call,” focuses on the health and safety of the communities it serves as well as the environment. The company takes pride in the comprehensive list of services it offers customers while maintaining its small, family-like customer service-oriented appeal. However, Arrow’s customer service center is not available 24/7 like many companies in the industry.
Limited Availability
Arrow Exterminators’ limited availability leaves most of the U.S. uncovered, serving only 12 southern states. Additionally, the company is less than transparent with its pricing information, requiring a free inspection for all services. The company offers bed bug treatments, however, it charges $250 for inspections. $200 of the inspection fee applies to the cost of treatment.
Arrow Exterminators Pricing
Arrow Exterminators personalize treatments to your needs and property. An inspection is required to receive a price quote, and all inspections are free except those for bed bugs. Bed bug inspections cost $250, and $200 of the inspection fee applies to the cost of your treatment.
Single treatment options cost between $125 to $375. Mosquito control starts at $55 per month and termite treatments range from $800 to $1,800. Monthly discounts and promotions are available via Arrow’s website.
How to Get Quote and Order Service from Arrow Exterminators
Arrow Exterminators do not provide instant online quotes, however, they make it easy to request a free inspection. There are three ways to do so.
Step 1. Go to Arrow Exterminators’ homepage and start by clicking on “I’d Like a Free Pest Inspection,” “I’d Like to Order Services,” or “I’d Like to Contact Arrow.”
If You Need a Free Inspection
Step 2. If you clicked on “I’d Like a Free Pest Inspection,” you should see something similar to the image below.
Step 3. Enter your contact information and select the pests you are dealing with. Here, you can enter detailed information about your problem. You can expect your local representative to contact you to schedule your inspection.
If You Need to Order Services
Step 2. If you clicked on “I’d Like to Order Services” you should see something similar to the following image. Start by selecting all the pests you are experiencing a problem with followed by specialized services you need.
Step 3. Here, enter your ZIP code followed by your address. You will be asked to provide some basic information about your home. Be as detailed as possible but note that these fields are not required to complete your order.
Step 4. Recommended services will populate. Select any services you wish to add and enter your contact information to request your free estimate. You can expect a local representative to contact you to schedule your inspection and services.
If You Need to Contact Arrow Exterminators
Step 2. If you clicked on “I’d Like to Contact Arrow” you should see something similar to the image below.
Step 3. Enter your contact information and select the problem you are dealing with.
Step 4. Next, enter detailed information about your inquiry. The more details you can provide your local representative, the faster they can resolve your problem when you receive your callback.
States Covered: 12; AL, AZ, FL, GA, KY, LA, MS, NC, SC, TN, TX, VA
Pests Covered: Ants, bed bugs, beetles, carpenter ants, centipedes, millipedes, cockroaches, crickets, earwigs, fleas, flies, mites, mosquitoes, moths, pantry pests, rodents, scorpions, silverfish, spiders, stinging pests, stink bugs, termites, ticks, wildlife
Pros:
- Extensive handyman services
- No franchises
- Satisfaction guarantee
- Online portal
Cons:
- Limited availability
- No 24/7 customer service
- Unavailable pricing information
- Pricy bed bug inspections
Customer Reviews:
Quick response: “I had a bunch of fire ants in my yard. I contacted Arrow Exterminators, and their next availability was a week away. I explained the situation, and they sent a technician out immediately.” – William Z., Google
Stay on top of it: “The technicians have been extremely knowledgeable and helpful. Their approach has eliminated pests before they get out of hand and has even identified and eliminated additional problems before they arise.” – Jarod L., Yelp
Reasonable prices: “The technicians are always on time and provide great service. I haven’t seen a bug since starting the service. I wish I would have called Arrow Exterminators sooner. Their prices are reasonable, and their service quality is excellent.” – Melissa M., Nextdoor
Buyers Guide to Choosing a Pest Control Company
As the eighth-largest pest control company in the U.S., Arrow Exterminators understand all it takes to protect southern homes from pesky invaders. Consider the following factors to help you determine if it is the right company for you.
Your Location
Confirm that Arrow Exterminators operate in your area by entering your ZIP code on its homepage. The company serves 12 states, including Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
Pests Covered
Verify Arrow Exterminators treat the pest you are dealing with. The company treats most insects, including termites and bed bugs. It also offers rodent and wildlife control and exclusion services.
Eco-Friendly Options
Arrow Exterminators’ STEPS® Total Protection system provides complete pest management solutions focusing on environmental sustainability. The company uses Integrated Pest Management to minimize pesticide use. It is GreenPro and QualityPro certified and holds a leadership position with the National Pest Management Association.
Customer Testimonials
Third-party review sites like Google, Yelp, Consumer Affairs, BBB. and Trustpilot can give you an in-depth look into your local Arrow Exterminators. Overall, customers love the outstanding customer service, long-term prevention, and fair prices. They don’t love how difficult pricing information is to get or the costly bed bug inspections.
Cost
Arrow Exterminators personalize all plans requiring a free inspection for a price quote. Prices are based on your level of infestation, the number of treatments needed to resolve your problem, the size of your home, and your location. Single treatment cost between $125 to $375.
Termite treatments cost between $800 to $1,800. Arrow offers free inspections for all services except bed bugs. Bed bug treatments require a $250 inspection fee, however, $200 of the initial fee applies to the cost of your treatment.
FAQ About Arrow Exterminators
No, flea and tick coverage is a separate, specialized plan. The treatments Arrow Exterminators use for your basic pest control services do impact fleas and ticks. However, technicians do not specifically target the treatments to the nesting locations of fleas of ticks. This service is separate. You can speak with your Arrow technician to change your service.
Arrow Exterminators’ stinging insects package treats bees, wasps, hornets, and fire ants. Technicians can treat other types of stinging insects upon request.
Yes, mosquitoes transmit three diseases in the U.S.: West Nile Virus, Malaria, and Dengue Fever. All three have the potential to be fatal. Pest control companies like Arrow Exterminators can provide monthly mosquito control to protect your family from bites and disease.
DIY Pest Control
DIY culture dates back to the 1950s. Whether you love the self-fulfillment of solving your own problems or you care deeply about how you interact with the environment, there’s an at-home pest control method for you. While we wouldn’t go as far as strategically placing dryer sheets around our home hoping it will ward off any potential invaders, we do suggest checking out LawnStarter’s Pest Control page for some effective DIY resources.
Here are some helpful articles to get you started:
- The Limits, Dangers of DIY Pest Control
- 13 Plants that Repel Insects
- Does Peppermint Oil Repel Spiders?
When to Call a Pest Control Pro
Ants are nature’s social network, occupying every continent on Earth except Antarctica. With over 20,000 species and the longest lifespans of any insect, it is no surprise pest control professionals consider ants to be one of the most difficult pests to eliminate. If you are dealing with an active infestation or simply want to prevent future pests, call a professional from Arrow Exterminators to protect your home from hardworking insects.
If you’d rather consider your many local pest control options, Pest Gnome makes it easy to find a pest control pro near you. With just a few clicks, you’ll get quotes in minutes, and your pest problem will be solved soon.
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