Aptive Pest Control Review: Comprehensive Indoor Solutions for Common Pests

pest worker spraying in a garden

Aptive Environmental, established in 2015, is a newer player in the pest control industry but has swiftly made its mark. Serving over half a million homes across 31 states, Aptive provides comprehensive solutions for common household pests throughout the year. 

In this review, we’ll dive deep into what makes this company stand out, understand its unique selling points, and shed light on areas where it might not fit every homeowner’s needs. By the end, you’ll be able to decide whether Aptive is the ideal partner in your battle against unwelcome critters.

Aptive at a Glance

Pests treated
Bed bugs
Carpenter ants
Centipedes and millipedes
Pantry pests
Rodents (mice, rats, etc)
Stinging pests (paper wasps and yellow jackets)
Stink bugs
Wildlife (raccoons, opossums, etc)
How many states do they serve?31 (not including AK, AL, AR, CT, HI, ID, LA, ME, MS, MT, ND, NH, NM, RI, SC, SD, VT, WV, WY)
Do they serve commercial properties?
Service plans offered
One-time service
Monthly service
Bi-monthly service
Do they have eco-friendly options?
Customer service
Do they give instant quotes online?
Do they have an online portal for scheduling, billing, etc?
24/7 customer support?
Additional services offered
Attic insulation
Crawl space services
Moisture control
Gutter guards
Lawn treatments for pests, weeds, and diseases✔(They offer a pest treatment for lawns, trees, shrubs, and plants.)

Aptive Highlights

Even though it’s relatively new to the scene, Aptive boasts impressive features. Here are some of the company’s notable highlights:

Common Pests Coverage

Aptive’s coverage encompasses a vast array of pests, ensuring that homes remain safe from the most common household pests. Notably, they can handle stinging pests, scorpions, and rodents. So, if you happen to reside in a city that’s particularly susceptible to rat infestations, turning to Aptive can be an optimal choice. 

Outdoor and Indoor Treatment

While many pest control companies focus primarily on external barriers and treatments, Aptive goes the extra mile to ensure the safety of your indoor spaces. They stand out as one of the select few in the industry that, when necessary, bring their expertise right inside your home. 

Aptive’s trained professionals conduct a meticulous inspection, from the foundation to the basement, and from the yard right through to the kitchen, bedrooms, and even the smallest crevices that might be overlooked. These potential pest hiding spots are all scrutinized to guarantee a comprehensive pest-free environment.

Commitment to Customer Satisfaction

A core tenet of Aptive’s service philosophy is the assurance of complete customer satisfaction. Recognizing that every home and pest situation can be unique, Aptive is unwavering in its promise to get the job done right. 

If the treatment doesn’t fully address the issue, they will revisit and retreat your house as many times as required without incurring additional charges.

Global Outreach

Beyond its commitment to exemplary pest control services, Aptive extends its hand in social responsibility through its “Aptive Gives Back” initiative. By partnering with esteemed nonprofit organizations like United to Beat Malaria, Aptive contributes to combatting one of the world’s most pressing health challenges.

Moreover, their collaboration with Saminay El-Legado, a school in Ecuador, exemplifies their dedication to empowering education. Through their resources and efforts, Aptive aids in building essential additions to the school, ensuring that students receive the environment and tools necessary for success. 

Aptive Lowlights

While Aptive has made significant strides in the pest control industry, it’s important to acknowledge that they are a relatively new entrant, still in the phase of expansion. This comes with its own set of challenges and areas for improvement. Let’s delve into some of these lowlights:

Limited State Coverage

A notable drawback to consider when evaluating Aptive’s services is its geographical reach. Currently, they only offer their expertise in 31 states. This means that many potential customers in other parts of the country are left without access to their services. 

Restrictions in Specialty Pests

While Aptive confidently addresses a wide range of typical household pests, there are notable gaps in its service offering. They steer clear of specialty pests, particularly wood-destroying insects like termites, carpenter ants, and carpenter bees. This could be a significant concern for homeowners who face threats from these pests, as they can cause severe structural damage if left untreated. 

Furthermore, Aptive’s services do not extend to wildlife nuisances like squirrels, raccoons, chipmunks, rabbits, birds, and deer. The exclusion of bee treatments, considering their potential risks and nuances in handling, is another limitation in their service spectrum. 

Limited Service Scope

Many pest control companies have branched out to include supplementary services, recognizing the interconnectedness of pest control, lawn care, and other home services. Aptive, however, has chosen a more narrowed focus. Their specialty remains firmly in pest control, and they do not venture into realms like moisture control, gutter guards, or sanitation. 

Limited Service Plans

When it comes to service flexibility, Aptive might fall short for some homeowners. The company primarily offers two structured service plans: the Pro+ and Premium plans. While these plans cater to homeowners requiring regular visits and consistent protection, Aptive doesn’t provide the option for one-time services. 

Such singular treatments can be essential for homeowners prepping for special occasions, such as birthday parties or wedding events that need mosquito control, where a short-term solution is all that’s needed.

Aptive Pricing

Navigating the world of pest control pricing can be intricate, but understanding Aptive’s pricing structure can offer clarity for potential customers. Let’s delve into the details of their two primary service plans:

  • Pro+ Plan: With this plan, customers can expect an initial treatment cost of $399. Subsequent standard treatments come in at $219 per treatment. Frequency-wise, homes receive treatments every 30-60 days during warmer periods and stretch to 50-80 days during the colder months. This plan doesn’t cover mosquito control.
  • Premium Plan: For customers who opt for the Premium Plan, the first treatment cost remains consistent at $399. However, the standard treatment increases slightly to $259 per treatment. Homes under this plan benefit from more frequent visits during warmer seasons, with treatments happening every 20-40 days. The interval expands to every 50-80 days as the temperature drops. It includes mosquito control.

Aptive also charges a cancellation fee if you decide to cancel the treatment plan before one year.

Tip: The costs provided above were estimated based on an address in the city of Ankeny, Iowa. Depending on your location, property size, and the distance from the nearest branch, there may be additional transportation or service fees.

How to Get an Instant Quote and Order Service Online

While Aptive doesn’t give a detailed breakdown of costs immediately online, they’ve made it easy for customers to get a quote as part of the service scheduling process. Here’s how it works:

Step 1. Go to Aptive’s homepage and click on “Get Started.”

Step 2. Start by inputting your address on the Aptive website. This initial step helps determine if your location falls within Aptive’s service areas.

Step 3. If Aptive services your area, you’ll be prompted to choose a service plan that best meets your needs. Review the plan details to ensure it’s the right fit for your pest control requirements.

Step 4. Next, enter your personal contact information. This ensures that Aptive’s team can contact you for any clarifications or updates regarding your service request.

Step 5. Input your payment details to finalize the scheduling process. Confirm your order, and lastly, select a suitable date and time for Aptive’s team to visit. 

States Covered: 31 (not including AK, AL, AR, CT, HI, ID, LA, ME, MS, MT, ND, NH, NM, RI, SC, SD, VT, WV, WY)

Pests Covered: All common household pests. Does not include termites, bed bugs, and wildlife.


  • Covers the most common pests
  • Offers pest treatments indoors
  • Offers free retreatments if pests return between treatments
  • Committed to social causes


  • Only covers 31 U.S. states
  • Does not offer treatment for termites and other wood-destroying insects
  • Does not offer additional services
  • Offers only two service plans
  • Aggressive door-to-door sales tactics

Customer Reviews: 

Professional and friendly: “I use Aptive for my general pest/insect control. I have had them for just about one year. They have always been very nice to deal with, whether it is on the phone, email, or in person. Their employees are very professional and friendly and willing to answer questions. I appreciate that they send reminders of upcoming appointments and text when they are on the way”. – Robin S., Google

Informative and on time: So thankful for this company and the tech that came to the house to take care of spraying the house, garage, and yard in preparation for fall. Very effective maintenance, very professional, friendly, courteous, informative, and on time. The service technician took his time to go through with me our needs and explained what he would do, and then followed up afterward with what he completed. Thank you for being so thorough.” – Amy W., Google

Door-to-door sales tactic: “Their sales representative ignores no solicitation signs. They are rude and relentless. They have a sales team terrorizing our neighborhood this week. They are walking all over folks’ landscaping, ignoring signs, and not listening when they’re asked to leave. I would never do business with a company who uses this kind of sales tactics.” – Lisa A, Google

Rating: 4.5 out of 5.

Overall rating: 4.5

This rating is based on over 13,869 customer reviews found on Google. The reviews were taken from Plano, TX; Austin, TX; and Chicago, IL.

Buyers Guide to Choosing a Pest Control Company

With a multitude of options available, finding the pest control company that aligns with your needs can be a daunting task. To guide you through this maze, we’ve outlined essential considerations to bear in mind when making your decision:

Your Location

One of the primary considerations when choosing a pest control company is their service reach. Before delving deeper into their services and pricing, it’s essential to confirm whether they cater to your particular area. 

Many companies have detailed coverage maps or a zip code lookup tool on their website, which can provide instant clarity. A simple Google search or a quick call to their customer service can also give you this information. 

Florida (FL)Jacksonville, Orlando, Tampa
Georgia (GA)Atlanta
Missouri (MO)Kansas City
North Carolina (NC)Charlotte
Texas (TX)Austin, Dallas, Fort Worth, Houston

Pests Covered

Different companies have varied specializations, and not all treat every type of pest. For instance, while most companies might universally treat some pests like ants and roaches, others like scorpions, termites, and mosquitoes might not be part of their standard offerings.

Taking Aptive as an example, they offer mosquito control, but only within their Premium plan. However, they don’t offer treatment for termites. To avoid surprises, it’s crucial to delve into each company’s pest list. 

Eco-Friendly Options

With growing environmental concerns, many seek eco-friendly pest control methods. Several companies now adopt the Integrated Pest Management (IPM) approach, focusing on the least hazardous solutions. Some even offer natural mosquito sprays as an alternative to traditional treatments. If a green approach matters to you, always inquire with your chosen company.

Customer Testimonials

Before finalizing your choice of pest control company, it’s crucial to delve into customer testimonials. Due to the franchise model adopted by many companies, there might be a disparity in service quality across locations. 

This means while one branch might boast stellar reviews, another could have a less-than-stellar reputation. Platforms like Google, Yelp, and Trustpilot can offer invaluable insights, helping you gauge the true quality of service provided by the franchise nearest you.


The price point is often a significant factor when choosing a pest control company. While companies like Aptive may have standardized pricing, costs can fluctuate based on the size of an infestation or the size of your property. An infestation or larger area might necessitate more resources, affecting the final price. 

It’s also advisable to gather quotes from several companies, not just to compare the base costs but also to understand the value offered in terms of treatment frequency. Some might offer more regular visits for a similar price, ensuring better protection.

FAQ About Aptive

Is Aptive Pest Control Safe? 

Yes, Aptive is safe. The company utilizes products that have received approval from the EPA and strictly adheres to recommended guidelines for their application. Furthermore, Aptive participates in the EPA’s Pesticide Environmental Stewardship Program, which focuses on educating communities and promoting safer pesticide practices.

Aptive recommends, however, keeping all pets inside during the treatment to ensure their safety. Additionally, for individuals who are pregnant, children under 2 years of age, those with breathing difficulties, or when receiving interior flea treatments in carpeted rooms, they recommend vacating the premises for 2 to 3 hours.

When was Aptive Founded?

Aptive was established in 2015 and has since shown remarkable growth, extending its reach to 31 states nationwide. Their rapid expansion has not gone unnoticed, as the Pest Control Technology (PCT) magazine recognized them as the fastest-growing pest control company in the U.S. in 2017.

Does Aptive Offer a Money-Back Guarantee?

While Aptive ensures customer satisfaction by providing treatments as many times as needed, they do not have a money-back guarantee in place.

Our Verdict: Committed Service With Some Caveats

Aptive makes its mark in the pest control industry by offering treatments both indoors and outdoors, a feature that sets it apart from many competitors. Their commitment to ensuring customer satisfaction is evident, as they are willing to offer retreatments as often as necessary until the issue is resolved. 

However, with coverage in only 31 states, they might not be an option for everyone. Additionally, while they address many common pests, they don’t provide treatments for all, notably missing out on termites, bees, and other specialty pests. Lastly, unlike some competitors, they focus strictly on pest control and don’t venture into other service areas.

DIY Pest Control

Before reaching out to professionals, many homeowners choose to tackle pest problems on their own. If you’re considering a do-it-yourself approach to keep those unwelcome guests at bay, the following guides can assist you:

Other Pest Control Companies to Consider

If you’re contemplating alternatives to Aptive, here are some other notable pest control companies to explore:

When to Call a Pest Control Pro

Intrusive pests can significantly disrupt the serenity of our homes, posing potential health risks and diminishing our quality of life. When home remedies and store-bought solutions prove insufficient, it’s time to seek expert intervention.

No matter where you live, Pest Gnome connects you with expert local pest control pros to combat and alleviate your pest-related concerns..

Main Image Credit: welcomia / Canva Pro / License with Text Overlay

Maria Isabela Reis

Maria Isabela Reis is a writer, Ph.D. candidate, and plant enthusiast from an area where mosquitoes are as relentless in their pursuit of blood as she is in her quest for knowledge. When she’s not swatting away these buzzing annoyances, she’s playing with her dogs and savoring a cup of tea.