Aptive Environmental Pest Control in Charlotte Review

Charlotte, NC skyline

If you’re a basketball fan living in Charlotte, you have to cheer for the Hornets. But that doesn’t mean you have to be a fan of actual hornets. If you’re looking for a pest control company to tackle the stinging paper wasps, yellow jackets, and other creepy critters, consider one of the big players like Aptive Environmental.

We’ve researched Aptive Environmental in Charlotte and the pests they cover, their additional services, prices, and more to help you decide whether Aptive is the right pest control company for you.

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Aptive Environmetal

4.4 – 7,500 Reviews
  • Fastest-growing pest control company in the U.S.
  • Eco-friendly pest treatments
  • Services the entire Charlotte area

Aptive Environmental in Charlotte at a Glance

Pests They Treat


Main Features

Pests They Treat

Pest Aptive Environmental Charlotte
Bed bugs
Carpenter ants
Centipedes and millipedes
Pantry pests
Rodents (mice, rats, etc.)
Stinging pests (bees, wasps, etc.)
Stink bugs


ServiceAptive Environmental Charlotte
Basic Pest Services$140-$155 per quarter
Termite TreatmentN/A
Bed Bug TreatmentN/A
Single TreatmentN/A

Main Features

FeatureAptive Environmental Charlotte
Service Plans Offered
One-time service?
Monthly service?
Quarterly service?
Offers eco-friendly options?
Does it serve commercial properties?
Customer Service
Gives instant quotes online?
Has an online portal for scheduling, billing, etc.?
24/7 customer support?
Better Business Bureau ratingA+

Other Aptive Environmental Charlotte Services

Aptive Environmental provides basic pest control services. They do not offer extra home services like attic insulation, yard cleanup, or moisture control.

Aptive Environmental Highlights

24/7 Customer Support

Aptive Environmental offers 24/7 customer support and text alerts. Customers also have online account access to update their information, pay bills, review services, chat with customer service, and schedule on-demand treatments. You can call Aptive today at (888) 495-1065.

Retreatment Service

Aptive guarantees to re-service your home if you’re still struggling with an infestation covered by their company. If the bugs and critters return, so will your Aptive Environmental technician, at no additional charge.

Four Seasons Protection Plan

Charlotte homeowners deal with humidity year-round, which is an ideal environment for pests. Aptive Environmental offers a Four-Seasons Protection Plan to keep your home covered every season. A certified Aptive pest specialist develops a customized quarterly treatment plan for the exterior of your home and the interior as needed.

Aptive Environmental offers customized quarterly pest control plans that include:

  • Free inspections
  • Treatment of all home areas, including basements, crawl spaces, finished attics, and garages
  • Free retreatments in between scheduled visits

Environmentally Conscious

To keep families, pets, and the environment safe, Aptive Environmental uses eco-friendly management that combines a defensive, long-term approach with targeted treatments. They use Integrated Pest Management that treats the pest’s whole ecosystem while also setting up traps and baits. Aptive uses naturally derived treatments that contain pyrethrin, a natural pesticide found in chrysanthemums, that rapidly breaks down after it’s applied.

Aptive also cares about the environment around the world, not just at home. The company dedicates a portion of its profits to the United Nations Foundation’s “United to Beat Malaria” campaign. The campaign provides insecticide-treated bed nets to millions of refugees across Africa.

Prestigious Awards

Aptive Environmental has received several national awards since the company was founded in 2015, including: 

  • Company of the Year in 2021
  • The Inc. Best in Business Award 
  • Fastest-Growing Company in 2021
  • The 2021 Gold Best in Biz

How to Get an Instant Quote and Order Service Online

Aptive Environmental does not provide instant quotes online, but contacting the company for a quote is simple.

Step 1. Go to Aptive Environmental.

Step 2. Click on the box that says, “Get a Quote.”

Aptive screenshot main page

Step 3. Enter your information, and a sales representative will call you. You also can get a quote from Aptive by calling (888) 495-1065.

Aptive screenshot get a quote and enter information

Aptive Environmental Charlotte Customer Reviews

Hear what Aptive Environmental customers in Charlotte had to say:

Highly recommend the service: “Amazing service! Techs were on time and did a nice service. The manager was phenomenal; he answered all questions and explained what the techs were doing or using every step of the way. Highly recommend [the manager] and his team for service.” – K.J., Google

Friendly, responsive, and informative: “I spoke with [technician], who seemed very friendly and informative. He provided a discount for the initial service and gave me a thorough breakdown of the remaining services. [Technician] was very responsive to completing the extermination process and did so in a timely manner. I would recommend Aptive to anyone needing to get rid of those pesky bugs!” – Vanessa B., Chamber of Commerce

Prompt and thorough. “Our service tech patiently explained the entire service he was going to perform. He arrived on time and called before he arrived. I told him the problem areas and where I had seen some ants and spiders. He did a thorough job, and the problem is under control. Very satisfied with Aptive.” – Raj K., Better Business Bureau


  • Environmentally friendly treatments
  • Schedule revisits at no cost
  • Committed to charity and giving back to the community
  • Four Seasons Protection Plan provides year-round protection


  • Only has one pest control plan
  • Doesn’t treat termites
  • Does not offer whole-home services
  • Customers say they have aggressive sales tactics
Overall Rating: 4.4
Our rating is based on the average star rating of more than 7,500 reviews for the Charlotte branch on the BBB, Google, and the Chamber of Commerce.

Buyers Guide to Choosing a Pest Control Company in Charlotte

Your Location

The first thing to confirm is whether or not a pest control company you’re considering serves your area. Aptive Environmental has offices in 5,000 cities, including Charlotte.

  • Aptive Charlotte
    4215 Stuart Andrew Blvd, Ste D
    Charlotte, NC 28217
  • 704-610-5860

Pests Covered

You will want to find out what types of pests a company treats and if they cover the species in your state. Aptive Environmental exterminates several of the common household pests in Charlotte, including:

  • Ants
  • Bed bugs
  • Cockroaches
  • Rodents
  • Spiders

Eco-Friendly Options

Most pest control companies offer environmentally friendly services and treatments. Eco-friendly pest control options are not only better for the environment but also for you and your family.

Aptive Environmental is committed to using environmentally friendly treatments that protect people and wildlife. The Aptive technicians use a natural pesticide in chrysanthemums called pyrethrin that breaks down quickly and doesn’t harm the environment. They combine this treatment with other non-toxic methods, such as traps and baits.

Customer Testimonials

When choosing a pest control service provider, online reviews are your go-to for information on how a company treats its customers. You can read other people’s experiences with a pest control company on Google, Yelp, Better Business Bureau, Nextdoor, and Trustpilot.

The Aptive Environmental reviews from customers in Charlotte praise the company’s professional and knowledgeable service technicians but criticize their inconsistent scheduling and aggressive sales tactics.


The biggest deciding factor for most people is price. What is the value of the pest control service you’ll receive compared to its price? On average, the cost of pest control in Charlotte is roughly $270-$480 annually, or $45-$70 a month.

Aptive only offers quarterly coverage year-round. A 2,000-square-foot home under their treatment plan costs between $560-$620 a year. They don’t provide free inspections or offer senior or veteran discounts, but they have seasonal coupons and online coupon codes.

FAQ About Aptive Environmental

How do I know an Aptive service was performed?

You will receive a completion report and appointment summary that includes what products the service pro used in the automatic email sent to you and listed on the homepage of your online customer portal.

What should I do with my pets during service?

All of Aptive Environmental’s products are pet and family-friendly. Place pets in a room that is not being treated or in their kennels for that time. Birds and fish require a bit more precaution. If you want the interior of your home treated, you should keep the bird out of the house for at least 24 hours. Cover all fish bowls and tanks.

Can Aptive treat my trees and garden?

Aptive Environmental treats gardens and the base of trees but will not treat around fruit or vegetable plants.

Other National Pest Control Companies Serving Charlotte

When to Call a Pest Control Pro?

Unlike bees, hornets and wasps can sting you repeatedly. If you’d rather not experience this firsthand, then you should definitely call a pest control pro for your bug problem. Aptive Environmental in Charlotte is an eco-friendly option if you’re environmentally conscious. You can get a quote in minutes from Aptive by calling (888) 495-1065.

Want to check local pest control providers? Pest Gnome makes it easy to find the best pest control pros near you. With a few clicks, you’ll get quotes in minutes.

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Lydian Pine

Lydian Pine is a creative writer and studio artist whose work first debuted in a short story anthology. She graduated from the University of North Texas in 2020 and enjoys video games, theatre, and swimming. Lately, she has started to study entomology as a hobby.